Ring Security Cameras

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Motion detection only works up to the first half of the selected zone
motion-detector
troubleshooting
I have a camera on the side of my house that the zone goes out to the street, however, they have to be half way in my yard before it triggers, the exact same issue happens with my Ring Doorbell Pro 2. It's almost exactly half way into the zone before i get an alert....if I stay in the second half and walk around i never get an alert at all...disappointing.

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27-11-2023 01:27:23

Responses (1)

T
Hi @user68564. What specific device do you have? How high is it mounted? Can you share a screenshot of your cameras view? What is the RSSI for your camera? In order to assist you, we need this information to determine the cause of this issue.

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28-11-2023 03:47:20

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