Ring Security Cameras
Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
More than 15 feet no motions
Hi my camera more than 15 doesn’t pick up any motions. I called I did update all the settings still not working WiFi it’s good RSSI -57 green .New camera but I’m not new with ring current using 30 days so I don’t have subscr…
302 •
0 •
0 •
05-10-2023 12:33:23
Responses (2)
- U
I just posted the exact same complaint. One of them is my doorbell which certainly not higher than that, with the steps up to the door its probably 7-8' that slopes to the street. The motion detection window is very narrow and does not represent the chosen zone settings.
•0
27-11-2023 13:29:34
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Justin_Ring
Hi @Etnevelring. You also want to make sure you have your Cameras installed at a good height, which would be 9 feet from ground up. If you mount it higher than that, it can negatively affect your motion detection. If your Camera is at a good height and you are still having the same concern, I recommend you continue working with our [support team](https://support.ring.com/hc/en-us/articles/360036196372) to further investigate your concern.
0
06-10-2023 17:59:44
•