Ring Security Cameras
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Live view timeout on Windows 10
Live view has been fine previously and I can live with 10 minute timeout but recently it is down to a matter of seconds. All internet connection well within spec. Anyone know how can I get this back on Windows 10 PC?
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02-12-2020 23:08:16
Responses (14)
- M
Someone else struggling with Windows 10 timeouts. Every 30 seconds is ridiculous. Why have they not fixed this yet?
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07-03-2021 16:43:06
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- B
I have this same issue. However, when I called about a previous problem, I was told that the Windows 10 app is going to be decommissioned. It's really frustrating to be told this as it's the way I access my cameras the most often. I shouldn't have to reach for my phone every time I want a live feed... At the minimum, it needs to have the ability in the browser, but the windows 10 app is much nicer. I suspect this 30-second issue is related to them decommissioning the app.
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22-03-2021 16:32:58
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BThis sounds familiar (see link below). Question is if it is only happening with Ring **Indoor cameras** on the Windows 10 PC App? My Ring Video Doorbell 2 and all my 5 Ring Stick up Plug in Cameras go for the correct full 10-minute duration. Only all 4 of my Ring Indoor Cams last 40-seconds in Li
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22-03-2021 17:00:57
BUPDATE: I completely Uninstalled the Ring App for Windows PC. Then re-installed the Windows PC app. Now all Ring cameras and Doorbell are displaying the full normal 10-minute duration in "Live-View." I don't know what caused the issue, or if the Uninstall and Reinstall procedure will solve the sh
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23-03-2021 05:17:44
TI have the same experience as Mr. Bill, worked a couple times then back to 30 seconds
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05-04-2021 23:29:34
BHello @thomasgould , @mrbill57 , @MartinWheat , and @brianburesh , As I wrote above, I tried Uninstalling and then Re-Installing the Windows Ring App, which worked for me for only 6 days. Then the 40-second timeout issue returned. In another posted thread, I tried the "reset" suggestion of @dvd67
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06-04-2021 00:08:45
- T
Still working? I have tried all suggestions and problem persists. Ring truly does not care.
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23-04-2021 02:11:41
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mrbill57
You can add me to the list of Ring users with a Windows 10 Live View issue. My Ring Camera Pro used to timeout at around 10 minutes, now it times out at 30 seconds. I don't see any timeout problems with my Android phone. If I delete and re-install the Windows 10 app, the problem goes away but just for a couple of live views. After that, it's back to 30 seconds. I have done this delete/install 3x and the outcome is the same. I have rebooted the Ring Doorbell by pushing the button on the side and I even tried connecting to the second network connection (2.4/5.0) on my WIFI router, no luck. Any suggestions?
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22-01-2021 21:19:05
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