Responses (3)

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Stargazer424
These live view events are occuring WHILE I am asleep. No one in this house or linked devices are initiating them.
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18-02-2022 00:41:38
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Tom_Ring
Hi @Stargazer424. I suggest reaching out to our support team. They'll be able to go over your Event History and determine what is the cause for these Live Views.[quote="Marley_Ring, post:2, topic:115485"]If you need further assistance, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. :slight_smile:[/quote]
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21-02-2022 21:33:42
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user_27a4d5

I'm new to Ring. Just purchased an Indoor cam. I just discovered it automatically begins recording whenever I go to "live" view. I used live view during my setup/install today and later discovered 20 videos in my event timeline that were recorded during my setup. Filling up my timeline with useless stuff.Ring Tech says there is no setting to turn off this function. I really don't like this. I wish there was an option to turn this default setting off. I like to check using live view a lot. Now I have to go back and delete the videos every time I open up live view.Anyone have the same experience? Any workarounds?ThanksGreg

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12-09-2024 02:18:54

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Caitlyn_Ring

Hi @user_27a4d5. This is intended behavior. When you activate a Live View, and have a compatible Ring subscription, it will be recorded. You're welcome to add your feedback to our Feature Request board.

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17-09-2024 22:45:56