Live View is Freezing Up

We have 2 Android phones, Samsung S20 and Note 10, all of a sudden both are experiencing the same Live screen freezing across all cameras, on wifi as well as on cellular. All other Ring functions are working fine, recordings, etc. But every time I go to Live view the screen freezes. You can hear audio streaming through ok, but the picture is frozen. Live view had been working fine as of 2 days ago and I haven't done anything different. I have restarted the phones, rebooted the router, verified good Wi-Fi signal, uninstalled then reinstalled the installed the Ring app, but none of this has fixed. And another strange thing occurred.. when trying live view from my car, the app was attempting to place a phone call through it via Bluetooth! This happened on mine as well as my wife's car. Live view works fine from a web browser but not from the app, so I suspect there's a glitch in it. Tech support tried to help but didn't have a solution. Anyone else having this issue? It's kind of useless without live view working correctly.