Ring Security Cameras
Linked devices & lights turn off quickly w/ motion
I have a video doorbell and security light linked to three ring smart light bulbs. When motion is triggered, they turn on the front light bulbs. That part works great, but the smart light bulbs shut off automatically a minute later. this is annoying since most of the time you want the lights to remain on. I see no setting that changes this behavior with linked devices. Thanks!
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12-09-2021 05:25:06
Responses (6)
- B
@Caitlyn_Ring I have the same problem however the menus you refer to fix the issue don't exist in my app. Any other solutions?
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29-11-2021 01:56:31
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PIt's a glitch when the lights are activated by motion detected by a camera. The lights will only stay on for a minute regardless of the auto-shutoff setting. You can work around this glitch by using an Alexa routine to activate the bulbs when the cameras detect motion. The bulbs will stay on for the length of time set in the routine.
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29-11-2021 03:26:54
- B
@Caitlyn_Ring? Anyone? It seems it should be simple to keep the lights on for longer than 30 seconds after detection motion.
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30-11-2021 10:52:48
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CHey @Bryanw511. What device are you trying to have the lights on for more than 30 seconds with? I see in your screenshot that it states Exterior Lights, but I'm curious specifically what device you are working with. This should help pinpoint the answer you're looking for.
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01-12-2021 06:11:53
KI have the same problem. It would be a great feature…if it worked… I have a light group of three cameras, two spot light cams and a flood light can. I have the group configured to turn the lights on when motion is detected at one particular spotlight cam, and to auto-shutoff after 5 minutes but they shut off after 1. I’ll note that all three cameras otherwise are not configured to turn the lights on when there is motion at them. Maybe that conflicting signal causes the light group to ignore its own setting…? (I.e. complicated code…) It would be great if the featured worked. It would also be great if there were more options - like 15 minutes.
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03-12-2022 02:33:26
CHi @kjohnrussell. Do you have the Spotlight Cam Battery or the Spotlight Cam Wired? How long the lights stay on after motion will differ between the battery and wired model due to the power source.
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05-12-2022 11:12:37
- K
@Caitlyn_Ring I have a light group of three cameras, two spot light cams (that plug in) and a wired flood light can. NONE are battery. I have the group configured to turn the lights on when motion is detected at any one of the cams and to auto-shutoff after 5 minutes but they shut off after 1.
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10-12-2022 10:03:51
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Caitlyn_Ring
Hi @Chrismore. Do you have your bulbs in a [Light Group](https://support.ring.com/hc/en-us/articles/360024055772-Grouping-Multiple-Smart-Lights-in-the-Ring-App) and do you have a Ring Bridge set up as well? In the Ring App you should be able to tap on the menu in the top left > Devices > your light group > Settings > Light Settings > Auto-Shutoff and there you can adjust how long the lights are on after detecting motion before they shut off. Let me know if this helps at all. :)
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14-09-2021 05:40:30
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