Ring Security Cameras
Indoor cam clicking noise
I purchased the new indoor cam the moment it came out and love the prodcut with two exceptions. The first is when the camera switches on the nightvision it makes such a loud click it sounds like soemone is snapping their fingers every time. I cant find much about this issue online and am curious if I am the only one that has the issue or maybe have a defective product. I shut off nightvision and motion recroding because its inside my house and I dont want it recording every move I make in my home and it still makes this noise at night. The second issue is the abilty to tell the camrea to only record when I arm my ring home aalrm. I dont like that I have to shut off the record with motion featutre all togther to make sure it isnt recording when I am home.
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29-10-2019 02:43:29
Responses (13)
- L
I have the same issue have you resolved this? Sounds like someone or something is listening in
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27-12-2019 07:21:05
BI bought the indoor camera and when I activate live mode the camera makes a cracking noice?
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29-12-2019 06:17:40
IHi, I seem to experience the same or similar thing. Last night I connected via iPad and via iPhone, room is pitch dark, IR enabled. While connected with the iPhone, no issues at all, no loud clicking sounds. While connected with the iPad, the loud clicking occurs, very regular, very annoying. Cats are not happy with it. Regards, Izo.
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20-02-2020 02:42:08
DWhen is Ring going to bother attempting to resolve or even respond to this problem? It seems that no one gives a hoot. If we're not able to utilize the Live view feature without setting off a jarring clicking / ticking noise in our room, it renders the feature pretty much useless. I've also had this clicking noise issue wake my 3 month old up from her needed daytime nap, on more than one occassion. Is there a solution to this problem, or is Ring's response simply "tough luck, don't use the feature if you don't like it"?
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26-02-2020 05:38:55
- B
The clicking you are hearing is likely the IR Cut Filter. This is a physical filter that moves into place and allows enhanced night vision. I will try and remember to experiment with my indoor camera to see, but I bet that is the noise you are hearing. I have had many brands of cameras with cut filters (which provide the best low light vision) and this is how they work.
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29-10-2019 11:05:04
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MI have same issue with my external camera and at daylight. And more, i had the motion movement snooze, just to make sure no one was using the camera ( live view)
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17-09-2020 09:04:08
3I have had 2 battery spotlights for over two years and they just started making this noise 2 days ago. I feel it could be a Ring firmware update. I also have two 5 months old stick up cams and they started making the same noise even with RSSI of 16
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18-09-2020 05:40:36
3Same here. I called and they are sending replacements. But after reading how many people have the same issue I realy think this is a firmware issue they need to fix the replacements will be useless .
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18-09-2020 05:51:53
FJust got 2 indoor cameras last week, and both are clicking at night. Very annoying. I have disabled the live view and recording when my Ring alarm is unarmed, so what do the cameras try to capture anyway ? It looks like it's always recording and I'm also concerned for my privacy. Will return them to Amazon if there is no solution soon.
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18-10-2020 04:12:05
- S
I am sorry I thought it was only my indoor cam the infra red light stays on and it makes that clicking noise also.
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19-11-2019 11:26:26
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- S
One of my 2 indoor cameras has started clicking randomly. I only notice it at night with the TV on, upon muting the TV to try and find the noise it won’t make the noise. Took quite a while to figure out that it is indeed the camera. Unplugged it last night and confirmed the noise stopped. Very annoying. Didn’t notice this noise at all during the first few months, but has been pretty constant the last 3-4 weeks . I hope there’s a way to make it stop or I can’t use this annoying thing.
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02-06-2020 04:14:41
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- D
I am having the same issue but it starts clicking anytime I remote log in to view camera. This started happening after the free recording trial ended. Is my camera defective or is it Ring trying to get a subscription possibly?
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23-07-2020 01:33:16
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Chelsea_Ring
Thank you for your feedback, @mrrogers . We'll be sure to send this over to the team. In regards to your Indoor Cam and Alarm have you seen this [support article](https://support.ring.com/hc/en-us/articles/360035485411--Linked-Devices-Automatically-Record-on-Cameras-when-Alarm-is-Triggered) ? Also, be on the look out for [Modes](https://community.ring.com/t5/News-and-Announcements/Introducing-Modes/m-p/2484#M83) in the near future :)
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29-10-2019 05:57:17
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