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Ring Security Cameras

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Independent Microphones?
hardwired-security-cameras
audio-quality
troubleshooting

Hey all, I've got a front desk in my business that I have a Wired Stick Up Cam watching. The problem I'm having is that sometimes I need to capture detailed audio of conversations that are happening with staff. This audio is for legal purposes, and for staff management and incident management purposes. I'd like to install 1-2 high-gain microphones at the desks; ideally behind the computers. The camera itself has a microphone, but the washout on the recordings is so bad that the audio is incomprehensible most of the time. Is this possible with Ring? Thanks all!

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21-09-2023 09:35:37

Responses (1)

  • T

    Hi @SynergyPTWRae. We do not have a stand alone microphone that solely records audio. You can try making some adjustments to your router to improve audio. You can learn about this [here](https://support.ring.com/hc/en-us/articles/360023556192-Fixing-Poor-Audio-Video-Quality-by-Adjusting-Your-Router). Let me know if this needs help.

    1

    25-09-2023 06:12:52

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