Ring Security Cameras

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B
I ordered two Ring Indoor Cameras form the Ring.com website, I was sent the wrong power plug
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I live in Ireland. I ordered two Ring Indoor Cameras (2nd Gen), and they arrived with the wrong power plug. Ireland is in the EU, but we use a UK power socket. I have been sent a EU plug that only works on the continent, not here. In the same order, there was a Ring Chime, which is fine since it comes with multiple socket adaptors. But the Cameras do not. This is a safety concern and a serious EU and Irish legislation breach. Ring should really be doing better if they want to avoid legal issues down the road.

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08-12-2023 09:31:18

Responses (1)

J
Hi @bchuertas. It is best to reach out to our support team for further assistance with this type of concern. Give our support team a call at one of the numbers available [here.](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us) If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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12-12-2023 05:32:49

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