Ring Security Cameras

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K
I ordered a Spotlight Pro Wired camera from a (canadian) store and they sent a plug in
hardwired-video-doorbell
troubleshooting
Just to make sure I understand before I ask them for a refund, I ordered a " Ring Spotlight Cam Pro Wired 1080p HD IP Camera" and they sent a plug-in camera. It may be they don't stock the wired ones, but before I ask for a refund, is the cord for the wired version longer than the plugin? I can just get the electrician to cut the cord and install it, but if the wired camera has a longer cord I would rather get that one.

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24-11-2023 07:00:31

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T
Hi @KatherineW. You Spotlight Cam Wired Pro should come with the Spotlight Cam and the Hardwired kit. You can see this in the image below. ![Screenshot 2023-11-27 at 11.23.31 AM|690x208](upload://wWAPCsJpul70A67RNH92g0E6Jxg.jpeg)

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27-11-2023 05:24:35

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This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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27-12-2023 05:24:51

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