Responses (7)

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  Shelby427

  Yes I also wonder... Besides turning off the motion sensors, why not implement a simple toggle into the app?

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  21-05-2020 11:52:40

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  DaleRVA

  I have the same issue/question. I hope someone replies to help. The only thing I've been able to do is go to Light Settings \> Motion Zones for Lights. Then turn off the 3 zones if I plan to be outside on the patio after dark.

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  21-05-2020 02:18:17

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  Marley_Ring

  Hi neighbors! This is actually by design. While you are able to control the lights on your Spotlight Cam, including adjusting light motion settings separately from regular motion settings, the lights will still trigger when a normal motion activates. Even with the light zones off, if a motion activates the Camera to being recording, the lights are intended to trigger to illuminate the area. The duration for how long these lights stay on after motion is detected can be changed, and the lights can be turned on/off manually within the app as well. Check out our [help center article about controlling the lights on your Spotlight Cam](https://support.ring.com/hc/en-us/articles/115004192966-Controlling-the-Lights-and-Light-Settings-on-Your-Spotlight-Cam-Wired) for more information on this. :)

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  21-05-2020 11:04:44

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  Waldi

  Thanks Marley for your reply but this isn't the solution and it isn't at it should (and could) work. If i plan to do a party in my garden i like to use iluminated lights and therefore i don't want to get the ring-cam light switched on. With one of the latest app updates you allow to define and switch between different modes, I.e. in mode "available" you can set the action for each device. I set camera recording to off, motion alarm to off and ligth to off. Camera and Motion Alarm accept this but not Light Off. ...and i think this is what the users want and is already implemented but with a bug regarding the light switch. Please check this with development and let this fix in the next App update. Thanks and kind regards Stefan

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  05-06-2020 07:07:55

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  jhenwhit

  I agree. I have a hard shut off switch to shut my flood light off. There should be a way via the app to turn the motion light COMPLETELY off without having to use a hard switch to the light. Sometimes friends and family in the yard want to enjoy the dark with some tiki torches, fire pit etc. Right now I have to find a WIFI switch to my flood light to make it do with what the Ring Flood light should EASILY be able to do.

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  20-06-2020 03:04:57

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  sarvi

  I think I have figured out a way to do this. But this stupid and could have been a design intent. I created a schedule to turn of the lights disk to dawn for all days of the week. Then I turn it off Then on the nights I need the lights to stay off. I enable this schedule This works

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  30-08-2021 03:33:10

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  dendangerously

  This is absurd. Two years later and I'm still having the same problem. Why have a switch to turn off lights or motion detection if you can't ever really turn them off? Any motion and they turn right back on. Absolutely terrible user experience with your design. Of course people will want the option to turn the lights off. I set up a schedule to force lights off, per other people in here, and it STILL turns on with motion. Ugh.

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  28-10-2022 05:14:57

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  ShawnDoe

  Setting a light schedule or motion schedule doesn't work for me. This is beyond absurd. There is NO way to disable the light at all from the Device Dashboard. Disabling Motion Detection doesn't do a thing. BUT if you click Device Settings from the Device Dashboard then click Light Settings there is a slider called Motion-Activated Lights. When I slide that to off not only does the light not come on when the device senses motion, the light doesn't come on even if connected devices sense motion. I have no idea why Ring Support isn't telling people that. Try it yourself and good luck.

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  25-02-2023 12:48:38

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