Ring Security Cameras
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How to make a warranty claim
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wireless-security-cameras
Does anyone know how to make a warranty claim? The information on the Ring website is very vague and sends you round in circles. A 1 year warranty is quoted everywhere, but no instructions on how to make a claim.
My indoor cam (gen 1) purchased June 23, has stopped working. I have followed all the instructions on how to troubleshoot, but nothing fixes the issue. Have tried new power source, socket, different placement around the house, different router (i have a mesh 6 network), reboot, reconnect, etc. The cam connects ok, but live view times out. Was working fine. All my other cams work fine.
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10-10-2023 05:41:24
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Justin_Ring
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11-10-2023 08:59:23
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