Hazy daytime view, Spotlight Camera

Question

After a bad storm knocked my camera away from the mount and onto the ground, it has consistently had a hazy view during the daytime. I tried to clean the lens with no improvement at all. I'm assuming water got inside, but I have no idea what can be done to correct it and the unit is no longer under warranty.

Tom_Ring · Answer

Hi @FentonFred. If your Spotlight Cam is out of warranty, you can still receive an out of warranty discount code to use towards the purchase of a new Spotlight Cam. In addition, consider using our [Ring Protect Plus Plan](https://shop.ring.com/pages/protect-plans) which extends your warranty. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

Ring Security Cameras

Hazy daytime view, Spotlight Camera

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