Responses (8)

T

TPTommyboy

I have the exact same problem with a floodlight cam. Did you ever figure out a fix for your camera? I haven't called Ring's customer service yet.

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11-07-2020 21:38:27

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K

Kashani

No still the same. Maybe even worse. I haven't had the chance to call support.

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12-07-2020 02:51:33

V

vitamin

Same problem here. Green tint at night and I have the _Device Settings\>Video Settings\>Color Night Vision_ **set to OFF. ** [see attached image] Anyone figure this out?

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28-08-2020 15:53:15

C

confusedly

**O.M.G. my ring cctv is nuts. green tint, vehicles arriving and leaving but no footage, loads of frames missing and ring customer services have not got a clue what is happening. Bought a wi-fi booster from my ISP but still no joy.****My solution, rip the camera off its mounting, lash it in the bin and buy a hard wired model job done.:**

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29-09-2020 15:22:58

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K

Kashani

It's not your WiFi. Well maybe for some people but I have the exact same issue as well and Ring keeps making excuses. Even with the $100 fee yearly fee I pay I still can't get them to replace the camera. This is a temp solution and I'm definitely switching it to a better system. I've bought a few Un

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30-09-2020 05:24:03

B
Brianabrat
Are you guys talking about this green stuff interfering in your videos??? 
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31-12-2020 03:33:32
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J
Jeff_Good_USMC
Update: I performed a reset of my Ring Doorbell Pro, per another feed I read, and the issue went away. Hope this helps someone else.
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29-01-2021 13:45:00
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C

Cwalton159

I had the same issue between April 3rd and 4th everything went pink over night, I reset it by the button on top with no improvement  

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26-04-2021 19:40:39

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T

Tom_Ring

Hey @Cwalton159. It looks like some neighbors in this topic [here](https://community.ring.com/t/pink-picture/3583/83) have found a few ways to correct this. I hope this also works for you!

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27-04-2021 20:44:18