E
Green outline and color on outdoor camera
hardwired-security-cameras
troubleshooting
video-quality
 My outdoor camera keeps doing this at night and never picks up movement when in this mode. How do I stop or fix this?
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1 •
12-01-2023 12:06:44
Responses (1)
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Justin_Ring
Hi @emmsmommy. Give your Camera a [reboot from the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-) to see if that helps. If that does not help, try power cycling your Camera. To do so, remove the battery for a minute and reinsert it if it is battery-powered. If it is wired, shut off the power going to it for a minute and power it back on. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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13-01-2023 06:03:15
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