Ring Security Cameras
Garage camera won't appear on a device
I currently have 4 cameras installed; a doorbell, indoor cam, stick up cam, and spotlight cam. I have my android phone and my girlfriends iPhone connected without issue. However, I attempted to connect an Android tablet to my account, and for some reason only 3 of the 4 cameras are showing up. Oddly enough, alerts will come through on the tablet saying "Motion at Garage Door" but I can not view the camera at all. I dont want to disconnect it and reconnect because I would be afraid to not be able to connect it to the pgone devices. Any suggestions?
500 •
0 •
0 •
04-11-2022 05:55:44
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Justin_Ring
Hi @Michael.a.koepke. If you are not able to see one of your Ring devices on your tablet, try the following steps: * Disable any active VPNs. * Verify you have the Ring app and tablet caught up with the latest updates available. * Try tapping on your location name, which is found in the top center of the Dashboard page of the Ring app. You should get a drop-down menu of options to pick from and select All Cameras. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
07-11-2022 04:40:41
•