Ring Security Cameras
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Floodlights not turning on when motion detected
hardwired-security-cameras
For a couple of months now my floodlight camera lights will not go on when motion is detected. I troubleshooted as recommended in other posts and they are still not working. Everything else is perfectly fine - it detects motion, records and I can turn the lights on when I manually toggle it on from the app. It just won't' light when there is motion.
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14-04-2025 07:28:32
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Justin_Ring
Hi @DJBells. If you have already tried the basic troubleshooting steps we have to offer for your concern, the next best step is to give our support team a call for further assistance. https://ring.com/gb/en/support/contact-us/call?hasLangChanged=true
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08-05-2025 09:47:25
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