J
Floodlight/Camera disconnecting from wifi
hardwired-security-cameras
troubleshooting
My Ring Floodlight Camera has recently started to disconnect From the Wi-Fi. I have tried everything suggested on the all but it will not stay connected. Nothing else connected to the Wi-Fi is disconnecting just the Ring Floodlight Camera. Any ideas please?!?!
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20-09-2022 12:28:19
Responses (1)
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Justin_Ring
Hi @jssmith. We have this Help Center [article](https://support.ring.com/hc/en-us/articles/360023559372-Fixing-Your-Devices-Falling-Offline-Repeatedly-by-Adjusting-Your-Router) with other troubleshooting steps to look into for your Camera disconnecting from your wifi. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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22-09-2022 03:53:58
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