Ring Security Cameras

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Floodlight not connecting to internet and water moisture in lease section
hardwired-security-cameras
cs-support

I lost power and now my floodlight won’t connect to the internet. I tried troubleshooting but no go. The flood light will stay on constantly.
I also noticed water or moisture in the lens/camera section.
Thanks



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13-12-2023 01:25:30

Responses (3)

J
User Solution

Hi @user180146. It looks like your Camera has water damage. The next best step for this type of concern is to reach out to our support team for further assistance. Give our support team a call at one of the numbers available here.

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14-12-2023 05:15:24

U


Here is another picture


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13-12-2023 01:26:12

S

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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13-01-2024 05:15:46

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