Ring Security Cameras
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Floodlight Cameras’ Linked Devices Feature Not Working
We linked one floodlight camera's motion to activate another camera's lights to turn on. The time limit to activate the linked camera's lights is 10pm - 5:30am. Problem is the linked camera does not turn on its lights during set time when the initial camera picks up motion. Video shows motion capture from initial camera but no lights on the linked camera. The linked camera's lights do work fine both by its own sensor and manual activation. We also tried deleting the app on our iPad and reloading it. Linked lights still do not come on from motion on initial camera. Any thoughts?
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04-06-2020 06:54:40
Responses (2)
- M
I am also having the same issue. Was working fine until a few days ago. Lost the linked cameras and lost being able to disable them. Software issue?? Too many other people having the same issue for it not to be I think. Ring please fix!!!
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05-06-2020 03:47:30
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IMDCHAMP
Glad to know i'm not the only one having this problem. I have 4 floodligts cams, one on each side of the house and a doorbell pro. They are all linked so if one detects motion the others record a video clip. 2 of the floodligt cameras do not record motion when the others do (the backyard camera and one camera on the side of the house) even though they are linked to record...they work fine otherwise. I can access live view no problem. They will record motion events only if its in their zone.I checked recording history and it only started happening about 2 days ago. I've tried removing them from the light groups they were in, tried power cycling them (cutting power at the breaker) even went into the settings and unlinked and linked again to see if that would do anything and nope... also deleted the app on my phone and re-downloaded and I still can't get them to record when another camera gets motion even though it's supposed to. Hopefully this gets fixed, I don't want to sit on the phone for 2 hours for them to send me a replacement.
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04-06-2020 22:32:09
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