Ring Security Cameras
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Floodlight Cam Pro Light Came on but No Alert then Cam Not Detecting
I have read previous posts on Floodlight Cam Pro light came on but no alert. Yet I have the added issue of losing detection afterwards. This happened a few times over the past couple weeks (installed the unit 12/6/2023): after a few false light-on’s with no alert (I was watching), I walked out to right in front of the camera and the light did not come on and obviously no alert (so detection wasn’t working). The unit came back working within hours or the next day (I kept testing). I called Ring support and they ran diagnostics to say my internet dropped connections, which is possible, except I installed 2 identical units within a few days and the other one never had this issue.2 specific questions.(1) Should I simply return the unit in question and get a replacement?(2) Can I power off the unit and then back on to “reconnect” the internet?
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19-12-2023 00:52:08
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