Ring Security Cameras

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D
Floodlight cam plus: can the light shroud be removed and repositioned?
hardwired-security-cameras
installation
troubleshooting

Hi all: I have previously installed a floodlight cam at the front of my house without any issues. For the back yard, I just bought a floodlight cam PLUS and I am running into a little problem that I hope there is a solution for it. Here is the issue. The picture below shows how I mounted the floodlight cam at the front of the house: I want the same setup in my back yard, but the PLUS floodlight cam light bulbs cannot be rotated like the original version. It now looks like this: ![image|604x387](upload://fVPnuGa71FSgZmxp0AnumSKTsck.jpeg) you can see that the light bulb shroud is upside down. how do I rotate the bulb so the top of the shroud is properly positioned? I am wondering if the light shroud can be removed and reinstalled right side up? Your input will be greatly appreciated. dh

3422

1

4

25-06-2021 04:00:03

Responses (4)

  • D

    Here is the front yard setup: ![image|428x367](upload://qgcTgafHGAs2xHBrcqL1IaKYDG8.jpeg)

    1

    25-06-2021 04:01:25

    • U

      So light shroud/hood is not able to be in the proper position when soffit mounted? The hoods protect the light from rain and snow and having it face up just helps collect those things...and dirt. The previous design (before plus) had this capability.

      2

      01-09-2022 10:39:31

      • C

        Hey neighbors. If you are planning to install your Floodlight Cam underneath an overhang or an eave, you will need to rotate the lights so that the Camera fits. You can find some installation diagrams [here](https://support.ring.com/hc/en-us/articles/360059068632-Installing-Your-Ring-Floodlight-Cam-Wired-Pro-) showing this. When doing this, you may notice the light shroud on the bottom rather than above the light. Since the Floodlight Camera is being installed under an overhang or an eave, the lights should be protected from inclement weather given the coverage above the Camera. Additionally, the Floodlight Cam is weather-resistant as it is designed to be installed outdoors. If you do notice water having gotten inside of your Floodlight Cam, or there is any physical damage due to extreme weather conditions, please follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance.

        0

        18-01-2023 07:26:39

          U

          Just ran into this issue myself. This is the absolute worst response I have heard for a design failure. Ring cannot possibly know the conditions beneath every soffit, and whether the cameras and lights are or aren’t going to be affected by weather. You screwed up. Own it.

          0

          05-04-2025 11:37:16

      • C

        0

        18-01-2023 07:26:48

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