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Ring Security Cameras

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Floodlight Cam lost Internet Connection - Can't bring back online
hardwired-security-cameras
troubleshooting

My floodlight cam lost the internet connection. The router has been problematic (and is old) so I have replaced it. In the course of trying to get the cam back online, I am now stuck to the point where the Internet connection process fails. It continues to say "cannot join Ring Setup WiFi." It then give me the option to join manually but Ring Setup is not listed in the WIFI options. If I were to setup as a new device, it requires me to scan the barcode on the camera, but it's mounted against the house so I don't think I can get to the barcode and I don't have the original packaging. At this point, what are my options for getting this working. Any help would be appreciated! Thanks.

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29-10-2019 05:03:54

Responses (1)

  • U

    Help. I uninstalled a Ring flood cam. Because was having difficulty getting it to connect. To reconnect I had to use a WR Code. It keeps showing me a picture of where the QR code is on the camera, but this camera does not have a QR code. What is the back up process to set up a camera with no QR code?

    0

    14-05-2023 06:21:21

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