‎Flood light turn on with Live View

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B

Bonemaro

Flood light turn on with Live View

hardwired-security-cameras

live-view

troubleshooting

I have two flood lights. At night when I go to live view, one of them turns the light on as well. The other one does not. Any idea which one is functioning correctly and how to fix the other?

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01-02-2020 02:05:38

Responses (7)

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FRIELZ
My floodlight camera is 3 weeks old and has the same issue everytime i look at live view then turn it off the floodlights come on and i have to manually turn them off im sure my neighbors arent happy with this any solution
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05-06-2020 07:02:03
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Kleta
I had the exact same problem. I turned off motion detected lights, paused 5 secs, and re-enabled it. After that the lights did not come on during live view anymore.
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24-08-2022 12:45:47
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skseth1
I’m experiencing the very same issue. I have two flood light cams and one is automatically turning on the lights when I go to live view which is frustrating me and my neighbor. Has anyone figured out a fix?
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13-10-2022 05:55:28
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Tom_Ring
Hi neighbors. What type of phone are you using and what version of the Ring app is installed? This Help Center article [here](https://support.ring.com/hc/en-us/articles/115004155866-Controlling-the-Floodlights-and-Light-Settings-on-Your-Floodlight-Cam) has some information on controlling you lights on your Floodlight Cam. [quote="Chelsea_Ring, post:2, topic:3475"] Additionally, if this persists, you may need to look into more information on the light’s motion detection range as well to see if any adjustments need to be made. You can learn more about this in our Ring Help Center Article [here ](https://support.ring.com/hc/en-us/articles/115004155866-Controlling-the-Floodlights-and-Light-Settings-on-Your-Floodlight-Cam) and [here ](https://support.ring.com/hc/en-us/articles/115001628983-How-Motion-Detection-Works-on-your-Floodlight-Cam). [/quote]
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14-10-2022 06:45:07
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user29480
This is also happening to my flood cam, is it solved? Or I need to exchange the unit. I have a total of 5 units, but one of them is behaving this way.
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04-12-2022 10:48:22
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