Flood light cam won't shut off lihht
I have a 1st gen flood light camera (of 9 cameras at my house)... But the light won't turn off. In the app if I turn off the light in live view, it turns right back on. The only way it stays off is if I disable "turn on when you sense motion" and then turn off the light maually... I've rebooted the camera. No change... Any input?
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24-05-2022 07:25:02
Responses (2)
- T
Hi @hawaiibee. If you've already performed a reset and power cycled the device, you'll have to contact our support team for the next best steps. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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25-05-2022 04:48:52
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hawaiibee
I bet I'll be asked to do a hard reset ? https://support.ring.com/hc/en-us/articles/115001278003-Floodlight-Cam-Setup-Mode
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24-05-2022 07:26:53
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