Everything gone!

Question

I bought a ring camera and all three of my other devices disappeared.  Is there support (LOL)

Justin_Ring · Answer

Hi @user_66c1b9. Just to clarify, you purchased a new Camera and set it up in the Ring app, which caused your other Ring devices to disappear? If so, you might have just accidentally set up a second location, and that's why you are not seeing your other Cameras. To verify, on the dashboard of your Ring app, tap on the location name, which should be at the top of the page with a small arrow next to it. You should get a drop-down, and if you have more than one location, you should see them listed here. Go through them and see if you find your other Cameras. Let me know what happens.

Ring Security Cameras

Everything gone!

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