Ring Security Cameras
bitpusher1010
Efficiently Replace existing wired cam
I received a replacement Wired Spotlight cam from Ring. How can I efficiently tell the Ring software the swap out the old one with this new one? I don't want to have to go over each option as that would be highly inefficient.
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03-07-2021 04:01:00
Responses (3)
- U
no it doesn't help. if you answered the question that WOULD have helped
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28-01-2025 10:04:04
Uthe reason why this is a terrible answer is because first guy says remove old device and you say NOT to remove old device from you plan. i knew this was going to be a headache due to ring's terrible support. something that should be simple NEVER is.
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28-01-2025 10:12:33
- TE
I'm pretty sure you have to go through the whole Remove Device process and get get the new one set up just like before.
•1
03-07-2021 01:48:42
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Chelsea_Ring
If you received a replacement under warranty, and you have a Ring Home Basic plan, your plan should automatically transfer to the new device. Simply complete a new setup in the Ring app to get your replacement Ring device up and running. If you've set up your replacement device, and your Basic plan has not transferred, please follow up with our support team at one of the numbers here, or @Ring on Facebook, X, or Instagram for assistance getting this corrected.
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23-09-2021 10:03:59
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