Ring Security Cameras

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A
Color Night Vision Not Working
troubleshooting
wireless-security-cameras

I just put a Stick Up Cam Plug In 3rd Generation in my garage. I have it on a pan and tilt mount so it’s got wired power. For some reason I’m not getting color night vision. I have it turned on and right now it’s dark outside and it’s still black and white. I’m wondering if I’ve got a defective camera or is there some other setting I’m missing? Here’s some screen shots showing the video settings. Color Night Vision is turned on and Infrared Lights for Night Vision is turned on as well.

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0

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17-05-2024 02:23:21

Responses (1)

  • A

    here’s a screen shot showing the camera view currently.

    0

    17-05-2024 02:23:57

      A

      And here’s a screen shot showing what happens if I turn off Infrared Night Vision. It’s pitch black dark save for the LED’s from the 2 Wall Mounted Garage Door opener controls.

      0

      17-05-2024 02:25:12

      T

      Hi @AdamMSP. In order for color night vision to work, there needs to be some degree of ambient light. Try plugging in a small night light and seeing if that allows you to have color night vision.

      0

      20-05-2024 05:44:10

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