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U

user75504

User Solution
Closed
Cold weather operation
troubleshooting
wireless-security-cameras

My ring motion light strobes when it’s -20° F or colder. I have two of them and it’s the same on both. Why does it do this and can it be fixed?

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29-01-2024 04:06:17

Responses (1)

  • J

    Justin_Ring

    User Solution

    Hi @user75504. Our outdoor Cameras with lights will operate correctly within -5°F to XXXX°F (-XXXX°C to 48°C) weather conditions. If the weather is outside of that range, it can negatively affect your device, like you are experiencing.

    0

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    30-01-2024 17:31:03

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