Ring Security Cameras

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Can't see snapshots option in one camera
telecamere di sicurezza wireless

Hi. I have two stick-up cams (they're identical to each other). One has the option to turn on Snapshot Capture, but the other doesn't provide that ability.If I go into Device Settings for the second camera, my options are as follows:Video SettingsSnapshot CaptureAlert SettingsPrivacy SettingsGeneral Settings PartnersThe other camera has these options:Video SettingsAlert SettingsPrivacy Settings General SettingsPartnersCan anyone explain why Snapshot Capture isn't available in the one camera? Or what I can do to get it enabled?thanks...

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19-05-2020 15:28:51

Responses (1)

  • D

    How do I find out what generation camera I have?? I bought them roughly around the same time.

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    01-06-2020 01:37:08

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