Ring Security Cameras

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U
Cannot enable/disable motion detection via alexa
troubleshooting
wireless-security-cameras
motion-settings
How do I turn on/off motion detection via alexa I have tried to use Modes as described in this article https://support.ring.com/hc/en-us/articles/360031246432-Using-Alexa-to-control-your-Ring-Doorbell-or-Security-Camera- But although I have changed the default settings to disable motion detection when in disarmed mode, Alexa will not let me change modes - it tells me the action is not supported for the device.

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13-10-2023 07:10:02

Responses (4)

L
[quote="user52093, post:1, topic:233193"] How do I turn on/off motion detection via alexa I have tried to use Modes as described in this article [/quote] go to settings mode tap on home/away tap on cameras from there u will have the option to turn off/on camera

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15-10-2023 01:36:13

U
This is not my problem, I have already set modes with disabling camera. I can go into the app and change mode. I want to use Alexa to change mode. When I use Alexa, it will not let me change mode. It says it is not supported.

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15-10-2023 03:52:39

J
Hi @user52093. I was able to find this Community [post](https://community.ring.com/t/arm-ring-from-alexa/231494/5) where another neighbor had a similar concern to yours. There is a marked solution in that post as well.

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16-10-2023 07:40:24

U
Thanks, It appears that Ring have not yet updated their support documents which still say Ring cameras support arming/disarming by Alexa but the post response was that in fact this is an error. https://support.ring.com/hc/en-us/articles/360020893671-Arming-and-Disarming-Your-Ring-Devices-with-Alexa Maybe one day they will add this feature since it is evident that users want it.

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17-10-2023 10:37:08

S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

0

16-11-2023 10:37:33

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