Camera Stopped live view / working when I set up Ring Security system

Question

I have had 2 ring  camera with the plan to store video.  Works great.  However, today I set up a ring security system.  I selected self monitor (did not want the added plan until I get used to it). My cameras stopped working!  No live view.  Reset settings and still nothing.  Help.

bcwatkins · Answer

Also, error message says no live view.  Enable in settings.  But... the settings I have live view on.  Frustrating.

Caitlyn_Ring · Answer

Hi @bcwatkins. The Ring Alarm Security system shouldn't be impacting your Live View on your Cameras or Doorbells. Have you checked the Modes settings for your Cameras? If not, check these settings to ensure Motion Detection and Live View are enabled in all of the Modes that you want it enabled in. You can find more information on the Modes feature in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360036107792-Control-All-your-Ring-Devices-with-Modes). I hope this helps! :)

Ring Security Cameras

Camera Stopped live view / working when I set up Ring Security system

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