Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
S
Camera picture is partially pink
hardwired-security-cameras
cs-support
wireless-security-cameras
video-quality

Hello, today I faced an issue with camera, it's showing in pink color partially. Any ways to fix it? ![Screenshot_20230331-095458|230x500](upload://orUHHgpoJwIN80AeqyrVCNd4pRC.jpeg)

501

0

0

31-03-2023 01:58:32

Responses (2)

  • C

    Hi @stebakus. I'd suggest first trying a [reboot](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Ring-Doorbell-or-Security-Camera-) from the Ring app. You can find the reboot option on the bottom of the Device Health screen, and it should only take a few moments to complete. If that doesn't clear the pink hue, attempt a full reset of your Camera by holding down the setup button on it for 20 seconds. After the reset is done, walk your Camera through a new setup in the Ring app using the steps under Set Up a Device. If this pink hue still shows up after trying both of the troubleshooting steps listed above, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    03-04-2023 10:36:45

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      03-05-2023 10:37:30

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members