Ring Security Cameras
Camera image goes intermittently black at night
When I look on my phone at the camera image at night (so room is dark), the screen goes visible - black - visible - black etc. Battery is good and firmware is up-to-date. It's fine during the day when the room is light.
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06-02-2023 08:22:04
Responses (2)
- U
I have had this happen 2 times during very cold weather. It was where it was switching between night vision and regular lighted mode. To fix it all i had to do was switch the lights on and off to help kick it back to the proper mode.
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07-02-2023 03:25:39
- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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10-03-2023 02:21:01
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Tom_Ring
Hi @Jig135. Can you share a video of this happening? Are the IR lights activating? Are there any other visible light sources? What specific camera model is this? Thanks neighbor
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07-02-2023 02:37:22
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