Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
U
Cam Plus - motion light
troubleshooting
wireless-security-cameras

I’m so frustrated that once again my light will not go on when motion is detected. I’ve reset a million times, checked the toggles, etc and still nothing. A Ring rep walked me through a zillion steps and still nothing. They even sent me a replacement and that one doesn’t work either. Pls don’t point me to an article. I’ve tried everything. Now what?

24

2

0

10-07-2024 12:15:52

Responses (1)

  • C

    Hi @user_f05fe3. Which model of Ring Camera do you have? You can find the device name on the Device Health page in the Ring app. If it's a Floodlight Cam or Spotlight Cam, the lights should come on when motion is detected at night as long as the Motion-Activated Lights toggle is turned on. 

    0

    11-07-2024 12:37:21

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution

    Z

    Zeroroadkill1

    1

    User
    Solution