Ring Security Cameras

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U
Cam Plus - motion light
troubleshooting
wireless-security-cameras

I’m so frustrated that once again my light will not go on when motion is detected. I’ve reset a million times, checked the toggles, etc and still nothing. A Ring rep walked me through a zillion steps and still nothing. They even sent me a replacement and that one doesn’t work either. Pls don’t point me to an article. I’ve tried everything. Now what?

15

2

0

10-07-2024 12:15:52

Responses (1)

C

Hi @user_f05fe3. Which model of Ring Camera do you have? You can find the device name on the Device Health page in the Ring app. If it's a Floodlight Cam or Spotlight Cam, the lights should come on when motion is detected at night as long as the Motion-Activated Lights toggle is turned on. 

0

11-07-2024 12:37:21

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