Ring Security Cameras

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S
Broken power pins in the back of spotlight cam
installation
security-camera-mount

Hi, My spotlight cam fall and the pins in the back of the cam were bent: ![IMG_1377|374x500](upload://fTVw6PjQ2xc6SjpevOUtC2I4lzu.jpeg) Is there a way to get a replacement part, or send it somewhere to be repaired? Don't want to lose a brand new camera just because of 2 bent pins. Thanks!

2291

0

1

02-10-2021 10:27:28

Responses (2)

  • D

    I have the same issue. Ring does not sell this part alone. So i am hoping to find someone in the usa with a broken plug up camera so i can buy this part from them.

    1

    01-11-2022 03:39:45

    • J

      Hi neighbors. As mentioned, we do not have this spare part for sale on [Ring.com](http://ring.com/). Therefore, I would advise you to contact our support team to see what the next best step would be for this concern. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

      0

      02-11-2022 06:10:58

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