Ring Security Cameras

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S
Birds Eye view setup
hardwired-security-cameras
cs-support

I purchased 3x wired floodlight cam pro’s. Big reason was for the Birds Eye view. When setting up in the app my first WTH moment was seeing the quality of the overhead image of my house (Live in CT). So I went with the alternate view, not what I wanted but ok. Now when setting up the area I select the correct angle to match what the camera views. When going to set up the zone it rotated the area 90degrees? What am I missing? ![image|690x337](upload://xnnLMOnUZjzUA7zwrktlzRPawPe.jpeg) Also there is no live monitoring in my area apparently. That would have been nice to know before dumping $$$ into the Pro models.

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29-01-2023 12:53:34

Responses (1)

  • J

    Hi @SteveB101. We have this Help Center [article](https://support.ring.com/hc/en-us/articles/7622370786068-How-to-Use-Bird-s-Eye-Zones-) on how to use Bird's Eye Zones. If it is not working correctly after following the steps in the article, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    30-01-2023 08:24:20

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