Ring Security Cameras
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user_c6bea1
Accepted Solution
Battery is stuck in camera
wireless-security-cameras
I'm having a problem removing the battery from one of the Ring Stick-up cameras that we had Best Buy install three months ago. It's as if the battery has swollen within the camera. I was able to change out the batteries in the other cameras with no problem. Temperatures have been as high as the low 90's but I don't think that is the problem. Any help would be appreciated!!!
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12-07-2024 05:30:44
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Caitlyn_Ring
Hi @user_c6bea1. That's odd, you should be able to remove the battery from the Stick Up Cam without too much effort. If the battery is stuck or seems damaged in any way, please get in touch with our support team for further assistance.
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16-07-2024 11:41:53
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