U
Barcode on Security Light Cam missing and box barcode is not registering on setup
hardwired-security-cameras
cs-support
Just moved into a new place with a Ring security light cam at the front door. There are no codes on the actual camera like everyone keeps saying. I can read the barcode on the original Ring box but when trying to set up and add it to my account my phone does not read it because it's slightly worn. I can read the numbers if I zoom into the code on the box. I was wondering if there's a way to generate a clean code from my ring box so my phone can scan it.
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30-03-2022 03:52:00
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Marley_Ring
Check out Step 7 of our [Floodlight Camera setup Help Center article](https://support.ring.com/hc/en-us/articles/360023266291-Setting-Up-and-Installing-your-Floodlight-Wired) which describes this QR code and location. If this code is not located anywhere on your device or anywhere else, our support team can assist further. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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31-03-2022 03:03:42
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