Responses (1)

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  demouser

  I'm in the same boat. I pay $40/yr for the doorbell. Just added a camera, so according to their website I must now pay $100/yr or 2.5x the price of having just one. Makes no sense at all. I tried to chat with customer service for the first time ever, but got the runaround from them and no answers. Is Ring's customer service bad?

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  12-07-2022 07:42:35

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  Caitlyn_Ring

  Hi @demouser. As @SolarEclipse mentioned, you can get a second Ring Protect Basic plan for your second Ring Camera or Doorbell. You can find more information on our Ring Protect plans [here](https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans). We also have steps on how to subscribe to a Ring Protect plan through Ring.com in our Community post [here](https://community.ring.com/t/how-to-subscribe-to-a-ring-protect-plan-through-ring-com/134312). If you run into any issues with your plan, please reach out to our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. :)

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  13-07-2022 06:14:23