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Can't view history after getting protect plan
troubleshooting
wireless-security-cameras
ring-protect-plans
I’ve paid an set up my protect plus plan but I can’t see anything in my cameras history when I go to view it. It just gives me the option to subscribe to the protect plan. Help…
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04-01-2024 02:06:06
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Tom_Ring
Hi @user73361. I would verify that your Ring Protect Plan is active on the correct Location by checking Ring.com. If you’ve verified that there is an error on Ring’s side, please follow up with our support team. You can also get in touch by sending a private message @Ring on Facebook or Twitter.
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08-01-2024 06:05:00
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