Ring Home Plan
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Video History Deleting
hardwired-video-doorbell
event-history
troubleshooting
cs-support
ring-protect-plans
I just renewed my Ring Doorbell Basic Plan this month and for some reason all the videos my doorbell ring camera captures are gone by the next morning and I’m not deleting them nor is anyone else and I just want to know why it keeps doing that.
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28-08-2023 04:40:42
Responses (1)
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Justin_Ring
Hi @aquino0413. I'm happy to chime in. The next best step is to reach out to our support team to further investigate your concern. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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04-09-2023 06:49:35
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