Ring Video Doorbell
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U
Trying to install ring wired door bell.
hardwired-video-doorbell
battery-video-doorbell
troubleshooting
Its not lighting up. It rings but not connected. The orginal bell had intercom with 6 different wires. Any suggestions? The chimes are on the intercom box no separate chime box.
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01-01-2025 01:51:55
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Caitlyn_Ring
Hi @user_da3131. Which model of Ring Doorbell are you trying to install? The device name is located on the original packaging, and on the back of the device itself. Additionally, what is the make and model of your chime kit?
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06-01-2025 11:20:55
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