Ring Home Plan
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Transfer Protect Plan between devices
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Hi, Some weeks ago, one of my devices became “non-responsive” - as your services called it, so I’ve bought a new one. I had, for the broken device, a protection plan active until Jul 2022. Can it be transferes to the new device? How? Thank you for you help.
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04-12-2021 10:03:05
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Marley_Ring
When receiving a replacement Ring device from our support team, the transfer will take place automatically as long as the following steps are taken: Add your replacement Ring device prior to deleting the old once. The transfer should take place automatically. If you've already deleted the old device, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. https://support.ring.com/hc/en-us/articles/360022109431-Changing-your-Payment-Method-Updating-or-Canceling-your-Ring-Protect-Plan
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06-12-2021 03:37:06
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