Responses (5)

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swimmingmedic
Haha.... I came here to complain about the same. I picked my security, video, and internet redundancy due to certain factors. I specifically went with the Ring system due to the affordable price of monitoring. If you are going to increase the price, I'm more interested in you integrating more zwave devices with the network. If you want to increase the cost, I can use just my POE cameras and go back to Vera, which is actually $0.05 cheaper a month. I'll keep the $100/yr plan until I'm forced off. Then I won't be using Ring. I sure as heck won't let Amazon put a router in my house. There's a reason I vLAN the IoT devices in my house.
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29-09-2021 04:40:32
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guitar54

Total crap - bait and switch. Looks at Simplisafe. all of this for free! Can replace for $300 - Ring - you are going to lose customers!!!! And I'm now shopping! Bait and switch!! 3G is going away and the issue is they can't update the cellular backup modem - But Simplisafe can....better product....time to shop.

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29-09-2021 12:32:21

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windracer

I hope we're not losing features if we still with the 1st Gen plan? According to this page, the 24/7 monitoring and cellular backup aren't part of the Ring Protect Plus plan ... I assume that that 1st Gen plan still includes these through 2025? [General Information on Ring Protect Subscription Plan

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29-09-2021 13:19:40

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Rohan
At least you guys have the option, I am aussie and we are getting switched as well but don't get anything other the cameras and door bell here, no alarms no nothing. I am just switching to swann most likely, at least there i can store my own footage
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30-09-2021 16:23:58
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Zainag
I have two additional floodlight cams that I bought and they will be the last Ring purchases I make. $20 per month is not worth it - this, along with privacy issues from Amazon, limited Zwave device integration, no glass break sensor and I can't see a reason to continue with Ring in the long term. I mean just doubling the price of the plan is just not acceptable.
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30-09-2021 18:01:44
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Caitlyn_Ring

You can find all of the details and information on what the Protect Pro plan entails [here](https://support.ring.com/hc/en-us/articles/360061018212-Information-about-Ring-Protect-Pro) in our Help Center article. If you are currently subscribed to the Ring Protect Plus plan and you're wondering what happens to your plan, you can read about that [here](https://support.ring.com/hc/en-us/articles/360061428551-Protect-Plus-1st-Gen-information). It's important to note that the Ring Protect Pro plan only applies to our neighbors in the U.S. as well, so neighbors in other regions will not have any change to their plans. Finally, if you want to see a comparison of all our plans side-by-side, you can find that listed out in [this article](https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans). The resources I linked should help answer any questions you have, but you can always give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) if you have any further concerns about your account or plan. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. :)

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30-09-2021 19:17:36

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kenwebbii

I was not aware that you all did this bait and switch tactic. What a crappy thing to do. Had I known I would not have purchases the last two cameras and now I can’t add it to my legacy 1St gen plan. I am seeking a class action law suit and I hope others will join me. This was poor planning. I am sur

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01-03-2022 08:53:19

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hejish

I have Ring Protect Plus (1st Generation) and Eero Plus. I have Eero plus in two locations (5 are allowed) and Ring Protect Plus (1st Generation) in one location. This is about $200/year. When I move to Ring Protect Pro automatically in 2025, will my Eero Plus automatically end as those features

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08-04-2023 14:26:15