Responses (17)

R
rtm808
The price was too good to be true, but probably intentional to get you to add on the alarm if you already had Ring cameras. You're already paying $100/yr for the camera plan, why not add the alarm system for just the initial cost of the alarm hardware? Worked for me; I just added the alarm, having had Ring cameras for a couple years now.This is a price increase, pure and simple, with a 3-4 year grace period so that existing customers don't immediately churn out.The question will be -- it was worth an extra $100/year. Am I getting $200 of value? I guess I have a few years to make a decision, at which point it may be worth moving on to the "next generation" of cameras and alarms, be it with Ring or someone else.
2
•
29-09-2021 00:42:09
•
Reply
M
m49808
Hopefully by then there will be the next new alarm vendor that just offers basic monitoring.
1
•
29-09-2021 00:54:48
•
Reply
S

shamrock_3

yes, can some one from @ring please clarify?are we going to have to start paying the new price come the next renewal- $20 a month ($240 yr)--orare we staying on current pricing $10 a month ( $100 yr) until 2025

1

•

29-09-2021 02:34:03

•

Reply

R

rtm808

[quote="shamrock_3, post:7, topic:84860"] are we going to have to start paying the new price come the next renewal- $20 a month ($240 yr) –or are we staying on current pricing $10 a month ( $100 yr) until 2025 [/quote] According to Ring's [support doc](https://support.ring.com/hc/en-us/articles/360

0

•

29-09-2021 21:22:13

T

Tupaki

What a ripoff and deceptive strategy. A lot of folks have invested a ton of $ in various devices upfront due to the lower subscription rates...with the increase, doesn't make sense for me to choose your service. Many competitors bear the cost of most equipment and provide similar monthly prices. You

0

•

30-09-2021 02:05:39

G
guitar54
Simplisafe offers free monitoring and non of this Ring bait and switch. I'm not happy and non of us should be!!!!
1
•
29-09-2021 12:27:30
•
Reply
C
Caitlyn_Ring
Hi neighbors! First, thanks for sharing your feedback about the Ring Protect Pro plan here, as well as sharing information that you have found in our Help Center with each other. This feedback is appreciated and I’ll make sure to pass it onto my team. I’m happy to share some resources and information that may help clear up any confusion or answer any questions you have. You can find all of the details and information on what the Protect Pro plan entails [here](https://support.ring.com/hc/en-us/articles/360061018212-Information-about-Ring-Protect-Pro) in our Help Center Article. If you are currently subscribed to the Ring Protect Plus plan and you’re wondering what happens to your plan, you can read about that [here](https://support.ring.com/hc/en-us/articles/360061428551-Protect-Plus-1st-Gen-information). It’s important to note that the Ring Protect Pro plan only applies to our neighbors in the U.S. as well, so neighbors in other regions will not have any change to their plans.Finally, if you want to see a comparison of all our plans side-by-side, you can find that listed out in [this article](https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans). The resources I linked should help answer any questions you have, but you can always give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) if you have any further concerns about your account or plan. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. I hope you find this helpful, and feel free to continue sharing any feedback you may have! :slight_smile:
0
•
30-09-2021 19:19:32
•
Reply