Ring double billing /charging on annual plans if you upgraded your plan

Ring had been charging me 2x, 4 months apart annually for 2 plans and I just discovered it now after getting double billed for 3 years on auto renew. It seems like this started when I upgraded from a regular RIng Yearly Plan to the Multicam Yearly Plan that later got upgraded to Protect Plus Year. Even if my account only shows 1 plan (the Protect Plus Year), their billing system kept billing me the “Ring Yearly Plan” plus the “Protect Plus Year”. It is obviously a flaw in their system. When I called Ring to complain, they said they can only go back a year and reversed the latest one from XXXX. The ones from XXXX and XXXX, they want me to deal with my credit card company directly to get it reversed as apparently, they can’t even issue a special refund for those 2 remaining years. I find that very hard to believe they can’t issue a refund. It seems like they don’t want to lift a finger on this and even blaming me for not contacting them sooner for THEIR error. C’mon, I trusted ring to do the right thing to bill me correctly and put my thing on autopay so that I don’t forget to pay them and that is how they are treating me now? So for those of you who are on Auto pay that upgraded, BEWARE and look at all your billing records. Chances are you have been double billed without you knowing it. I saw similar cases posted here dating back to XXXX. So this flaw in their system doesn’t seem to be fixed up to now. And if you try and ask Ring to correct it, goodluck getting them all back as they can’t even issue a refund. We are on our own to try to get our Credit card companies to allow us to dispute from years ago. Ring won’t even help.