English

Ring Home Plan

Browse posts, comment, and join the conversation about Ring Home Plans and more.
U

user_c8a0f6

Accepted Solution
Problem with my ring subscription
hardwired-video-doorbell

Hi I’m having a problem with my ring subscription I recently changed my rind door bell now they asking me to get subscription but I’m already paying for it can I speak to someone over the phone XXXXXXXXXX

21

2

0

29-04-2025 08:39:44

Responses (1)

  • C
    Accepted Solution

    Hi @user_c8a0f6. The Ring Home Basic plan applies to only one device. If you installed a new Ring Doorbell, your existing Basic plan will not transfer. You can cancel your existing plan, then subscribe to a new one for the new Doorbell. You can speak with our support team directly at one of the numbers here https://ring.com/support/contact-us/call. 

    0

    30-04-2025 05:22:01

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members