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U

user77040

User Solution
Closed
Plan charges
hardwired-video-doorbell
cs-support

I have just upgraded to protect plus and paying the £8 monthly cost but I am still being charged the basic plan costs

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11-02-2024 16:31:35

Responses (1)

  • J

    Justin_Ring

    User Solution

    Hi @user77040. We do not have access to account information here in the Community in order to assist with your concern. The next best step is to contact our support team for further assistance. Give our support team a call using one of the numbers available here.

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    12-02-2024 17:16:16

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