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user_60e04a
Accepted Solution
Orange banner appears after installing new device
troubleshooting
app-request
This annoying orange banner appears after installing new device, despite having a full paid subscription that doesn't expire/renew until May. Please fix this bug. It is super annoying!!
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28-11-2024 01:31:23
Responses (1)
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Justin_Ring
Hi @user_60e04a. It is not a bug. If you add a new Ring device to your account, you will have a trial added to your account regardless of if you already have a plan. Once the trial expires, the banner will no longer appear.
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29-11-2024 07:52:26
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