Ring Home Plan

Browse posts, comment, and join the conversation about Ring Home Plans and more.
U

user_60e04a

Accepted Solution
Orange banner appears after installing new device
troubleshooting
app-request

This annoying orange banner appears after installing new device, despite having a full paid subscription that doesn't expire/renew until May. Please fix this bug. It is super annoying!!

25

2

0

28-11-2024 01:31:23

Responses (1)

  • J
    Accepted Solution

    Hi @user_60e04a. It is not a bug. If you add a new Ring device to your account, you will have a trial added to your account regardless of if you already have a plan. Once the trial expires, the banner will no longer appear.

    0

    29-11-2024 07:52:26

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    3

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution